Frequently Asked Questions

What is Maple Pediatrics? Maple Pediatrics is a direct primary care (DPC) pediatric practice offering relationship-based, unhurried care for pediatrics patients from birth through adolescence. Dr. Tsevdos keeps her patient panel intentionally small so that every family gets the time and attention they deserve. In addition to our membership plans, we offer single visits and custom packages for families who are looking for more flexibility or targeted support.

What is direct primary care (DPC)? Families pay a monthly membership directly to their doctor instead of going through insurance.

Is this the same as concierge medicine? Maple Pediatrics shares some features with concierge practices, including a smaller patient panel, unrushed visits, and direct access to your pediatrician. Maple Pediatrics follows a direct primary care model, which means your membership includes the primary care provided by Maple rather than billing insurance for those services. Other membership practices may structure their fees differently, so it's always helpful to compare what is actually included.

We already have a pediatrician. Why would we switch? The problem usually is not your pediatrician. It is the system they are practicing in. Traditional practices often have to move quickly, which can mean shorter visits, long waits, seeing different doctors depending on availability, and less time to really build a relationship with your pediatrician. Maple Pediatrics is designed differently. You communicate directly with Dr. Tsevdos, have more time during visits, and see the same pediatrician who gets to know your child and your family over time.

Where do you see patients? Telehealth is always available to patients located in New York. All in-person visits are currently conducted in your home. We currently offer home visits throughout Southwest Brooklyn, including Bay Ridge, Bensonhurst, Dyker Heights, South Slope, Sunset Park and more. We are working to identify the right office space and plan to open an office as the practice grows. Not sure if your address is in our service area? Please reach out directly to inquire. If you are outside our current service area, we may still be able to come to you for an additional travel fee.

What types of membership plans and services do you offer? See our Services page.

Do you recommend insurance? Yes. We don't bill insurance for membership, but we recommend keeping it for labs, imaging, specialists, medications, hospitalizations, emergencies and other essentials.

What happens if my insurance changes?
Nothing, as far as your care with us is concerned. Because Maple Pediatrics is not tied to any insurance network, your child keeps the same doctor no matter what happens with your job, your plan, or your employer's open enrollment.

Can I use my HSA to pay? A federal provision effective in 2026 allows some direct primary care membership fees to qualify as HSA-eligible expenses. Whether this applies to your specific plan and to Maple's membership fee isn't something we can determine for you, so please check with your HSA administrator.

What is your vaccine policy? Maple Pediatrics follows the immunization schedule recommended by the American Academy of Pediatrics (AAP). We understand that some families have questions or concerns about vaccines, and we welcome those conversations. We are happy to take the time to make sure families feel informed and comfortable. Families who have chosen not to vaccinate and are not willing to engage in discussion about vaccines at each visit are not a good fit for memberships with Maple Pediatrics. We believe vaccines are a cornerstone of pediatric preventive care and an essential part of how we practice. 

What is your vitamin K and newborn screening policy? Vitamin K and newborn screening are required for Maple Nest and for young infants joining Maple Home.

How do I reach Dr. Tsevdos after hours? As a member, you can message or call Dr. Tsevdos directly for urgent concerns after hours.

What if my child needs care outside of what Maple can provide? Maple Pediatrics is a primary care practice, not a replacement for specialty or emergency care. When a specialist, urgent care, or emergency room is needed, Dr. Tsevdos will help coordinate and can share your child's history with treating providers. Please keep in mind that clinical visits are only available when your child is in New York.

How do I join and when do you open? We are targeting a Fall 2026 launch and are currently building our founding member list. All new families begin with a complimentary Meet and Greet video call with Dr. Tsevdos to make sure the relationship is a good fit for both parties. Please note that no medical advice is given during this call. Enrollment and a services agreement are required before any clinical services begin. Join the email list on our website to be notified when enrollment opens. 

Is there flexibility with membership commitment? Yes. Memberships can be cancelled with 30 days’ written notice and no penalty fee. If you rejoin after cancelling, a re-enrollment fee will apply. For families with short-term needs like those visiting from overseas, those seeking temporary newborn support, or other unique situations, please reach out directly and we will do our best to accommodate.

I still have questions. How do I reach you? We would love to hear from you. The best contact at this time is drtsevdos@maplepediatricsny.com.